FAQs

FAQs

WHAT ARE THE CHECK IN/OUT TIMES?

Check in for the rooms is at 3:00 pm, however, if you arrive early in the morning, we can store your luggage so you can enjoy our facilities until the rooms are ready.

Check out for the rooms is at 11:00 am but once again, you’re more than welcome to spend the rest of the day with us! You can leave your luggage in our storage and pay your tab whenever you are leaving.

 

CAN WE ADD AN EXTRA PERSON TO OUR ROOM?

All of our private rooms have a predetermined number of guests that can stay in them and are charged accordingly based on the number of guests entered at the time of booking.  We cannot add any additional mattresses or cushions to any rooms and do not allow extra guests to stay in rooms beyond their intended capacity.

 

If you have a group, we can offer one of our Triple Rooms or Quadruple/Family rooms. We also have dorm rooms with 4 beds, 6 beds and 9 beds which can be rented out entirely for a slumber party with you and your pals! 

 

Unfortunately, out of fairness to all of our guests, if any additional guests are found to be staying in any of the rooms, and significant fine will be applied. 

 

IS THERE A SHARED KITCHEN?

Although we have a restaurant that is open from 7:30 am – 10:00 pm offering 3 delicious meals a day, Bambuda Bocas Town also has a kitchen for guests to use. We ask that guests be respectful of others’ food, and always take any unused food with them when they leave. We are not responsible for any food left in the kitchen.

 

IS THERE FREE DRINKING WATER?

We provide fresh drinking water at stations throughout the hotel that we filter here at Bambuda with specialized filters making it safe to drink. Feel free to refill your containers as well and help us save the planet! 

 

HOW DO I GET TO THE ISLANDS AROUND?

We can arrange a water taxi to take you directly from Bambuda Bocas Town to just about anywhere around the Bocas Islands you may want to go. We have a board that lists water taxi prices & info and can arrange for one to pick you up at any time you need.

 

CAN I BOOK SHUTTLES?

Yes, currently we offer shuttles to Puerto Viejo (CR), Panama City, Boquete, and San Jose (CR). We can book it for you once you are here. Booking one day in advance is never a problem. Let us know if you have a reservation at our sister location Bambuda Castle in Boquete to get a special deal on shuttles to/from Boquete.

 

CAN I BOOK TOURS? WHAT ACTIVITIES DO YOU OFFER?

Once you arrive at Bambuda, you can take a look at our Tour Book that has plenty of options of tours and activities to check out around Bocas. Of course, our staff is always happy to tell you about their favorites and advise which is the best activity for the day depending on the weather. You don’t need to worry about booking tours in advance of your trip, all of the tours and activities can be booked by our friendly front desk staff the day before.

 

HOW DO I GET TO BAMBUDA BOCAS TOWN?

Bambuda Bocas Town is ideally located just on the outskirts of the main town on Isla Colon. Almost all guests will arrive at either the Bocas Airport, or at one of the boat taxi docks along Calle Primera. From either location we are a quick 7 minute walk to the northern edge of town on Avenida H Norte. Plug us in to Google Maps and finding us walking should be no issue at all. If you’d rather take a taxi, tell the driver “Bambuda Bocas Town” or “The Old Mamallena Hostel” and they can take you straight to our door in a couple of minutes for $2-$3/pp. 

 

CAN I BRING MY PET?

The last thing we would want is to come between you and your furry friend. We do allow well trained pets of reasonable size to stay at an additional fee of $20/night. We reserve the right to ask any misbehaving pets to leave without refund, and may charge an additional cleaning or damage fee for any mess that they may leave behind.